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TamDeskBeta
For accounting firms

For accountants: remote support and backup

Connect to your clients' computers in seconds and back up their accounting data automatically — with data hosted in Türkiye.

Problems and solutions

A day in the life of an accounting firm

A long client list, a separate computer for each client, deadlines that never stop coming… We bring all of that chaos together under a single account.

Remote access to many clients

Connect to your client's computer from your browser; watch the screen or take control. You never install a new program on your own computer.

  • Every client machine appears separately in your account
  • Multiple machines at the same time, in separate tabs
  • Every remote support session is recorded

Regular backup of accounting data

Choose the folder to back up on the client's machine once; backups are taken automatically. For example, you can back up the folder where the database of accounting programs such as Logo, Mikro, Zirve or Luca is located.

  • Previous versions of every change are kept
  • Deleted files come back from the trash bin
  • Files deleted by mistake don't spread to other machines right away

Data hosted in Türkiye

Backed-up data is stored on servers in Türkiye. This helps you stay compliant with Turkish data protection law (KVKK) while working with client data.

  • Backups stay in-country, on servers in Türkiye
  • Remote support sessions are written to the audit log
  • Who accessed what is visible at all times

Fast file sync inside the office

Computers on the same office network fetch files directly from one another. Transfers run at local network speed; your internet connection isn't congested.

  • Machines on the same network find each other on their own
  • Ledger, payroll and document folders always up to date
  • Authorization is always checked centrally
How it works

Get started in three steps

  1. 1

    Create an account

    Open your account with your email address; the moment you verify the address, your account is ready.

  2. 2

    Install the agent on the computer

    Generate an agent key in the portal, install the agent on the computer you'll connect to or back up, and enter the key. The machine connects to your account.

    Download the agent
  3. 3

    Connect, or pick folders

    Connect to your client's machine for remote support; choose folders for backup. The rest is automatic.

Trust

Your client's data, your profession

Accounting is a business of trust. TamDesk backs that trust with technology.

Encrypted connection

Remote support sessions are established over an encrypted connection; the video stream and data transfers travel protected.

Every session on record

Every remote support session is written to the audit log: who connected to which machine, and when. You always have an answer ready for your client's questions.

Client approval

Only contacts approved by the machine's owner can connect to a machine. Your client can always see who has access and shut it off whenever they want.

Only the permissions you grant

Viewing, remote control and file transfer are separate permissions. You give them only to the employees you choose, and you can take them back at any moment.

FAQ

Frequently asked questions

1 computer is free forever; a 2nd computer and 2 GB of cloud storage are free for a 4-month trial. After the trial, computers above your entitlement are locked until you buy one; no data is deleted. Remote support sharing is always free, and there is no commercial-use penalty. More computers and cloud space are priced per computer and per GB; we'll announce pricing soon. You can already request a quote for your team.

The TamDesk agent must be installed on the machine you'll support; you install it once together with your client. You install nothing on your own computer; you connect from the portal with a browser.

Backed-up data is stored on servers in Türkiye.

Yes. Agents on the same office network find each other on their own and fetch files from one another over the local network. Transfers run at local network speed; your internet connection isn't congested.

One account is all you need: invite your employees; with role-based permissions, agent groups and the audit log, you give each employee only the access they need. For a large rollout, write to us; we'll plan it together.